Effective Date: May 28, 2026 Last Updated: May 28, 2026 IntrustIP LLC  respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website intrustip.com, contact us through our forms, or engage our services. By using our website or services, you agree to the terms of this Privacy Policy. 1. Information We Collect We collect the following categories of information: a) Information You Provide Directly Full name Email address Phone number (mobile and landline) Company name Country / state / city Information regarding trademarks, brands, products, or services you wish to protect Messages submitted through contact forms, chat widget, or email Any documents or files you voluntarily share with us b) Information Collected Automatically IP address Browser type and version Device type Pages visited and time spent on the website Referring URLs Cookies and similar tracking technologies c) Information from Third Parties Public databases (USPTO, INPI, WIPO, and similar trademark registries) Service providers used to deliver our services (payment processors, CRM, email, hosting) 2. How We Use Your Information We use the information collected for the following purposes: To respond to your inquiries and requests To provide trademark and intellectual property services To send service-related communications, including SMS/text messages and emails To send appointment reminders, status updates, and case notifications To process payments and manage contracts To improve our website, services, and customer experience To comply with legal obligations To prevent fraud and ensure the security of our systems 3. SMS / Text Messaging Communications When you opt in to receive SMS messages from IntrustIP — by submitting a form on our website, signing a service agreement, or providing express written consent through another channel — you agree to receive text messages related to: Service updates and case status notifications Appointment reminders USPTO / trademark deadlines and Office Action alerts Billing and payment notifications Customer support responses Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at the information provided below. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. 4. How We Share Your Information We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances: Service Providers: With trusted third-party vendors who help us operate our business (e.g., hosting, CRM, email delivery, payment processing, SMS messaging providers such as Twilio). These providers are contractually required to protect your information. Legal Compliance: When required by law, court order, subpoena, or government request. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. With Your Consent: When you explicitly authorize us to share information. Mobile phone numbers and SMS opt-in data are never shared with third parties for marketing purposes. 5. Cookies and Tracking Technologies Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and improve our services. You may disable cookies through your browser settings, but some features of the website may not function properly without them. 6. Data Security We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. 7. Data Retention We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it. 8. Your Rights Depending on your jurisdiction, you may have the right to: Access the personal information we hold about you Request correction or deletion of your information Object to or restrict certain processing activities Withdraw your consent at any time Opt out of marketing or SMS communications File a complaint with a data protection authority To exercise any of these rights, contact us using the information in Section 11. 9. International Data Transfers IntrustIP LLC operates between Brazil and the United States. Your information may be transferred to, stored, and processed in either country, or in any country where our service providers operate. By using our services, you consent to such transfers. 10. Children’s Privacy Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have collected information from a minor, we will delete it promptly. 11. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically. 12. Contact Us If you have any questions about this Privacy Policy or our data practices, please contact us: IntrustIP LLC Website: https://www.intrustip.com - Phone: +1 (321) 321-1403 - Email: contact@intrustip.com